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Encore Interactive Solutions
Offers traditional telephone and web-based CRM solutions. (infos)eGain Communications Corporation
Provides customer service infrastructure solutions for businesses engaged in e-commerce, designed to manage the high volume and complexity of online customer communication, including email and interactions on the web. (infos)
Zerotouch
Provider of web based customer service solutions. (infos)
Khaos Control
A complete and customisable CRM system that links into eCommerce solutions (infos)
Connect Care
Developers of enterprise wide CRM software solutions. (infos)
SplashDot
Customized customer engagement solutions for Web sites. (infos)
Kana Communications
E-Business infrastructure solution for online customer interaction. Scaleable solution to manage high volumes of e-mail and Web-based customer communications. (infos)
Livehelper.com
A customer service tool for websites that enables site visitors to instantaneously communicate with customer service personnel using text chat or voice over IP. (infos)
Windsail Technologies LLC
Design and implementation of central customer information files in support of CRM initiatives for large corporations. Data cleansing and data consolidation. (infos)
Dacon Software
Provides a live customer service product with open connectivity to legacy CRM systems. (infos)